FAQ

What types of accommodations do you offer?

We offer a wide range of accommodations, all designed to suit the preferences and needs of every traveler.

Are the properties located in tourist areas of Cartagena?

Yes, our properties are strategically located near the most popular tourist spots, so you’re never far from the action. You’ll enjoy easy access to the best of Cartagena while staying in a comfortable and secure environment.

How can I book my accommodation?

Booking is simple! You can reserve directly through our website with just a few clicks, or contact us if you need assistance. We’re here to help make the process as smooth as possible.

What is the cancellation policy for reservations?

We understand that plans can change. Our flexible cancellation policy allows you to modify or cancel your reservation within a specified time frame without penalties. Be sure to check the specific terms for your booking.

Do the accommodations include amenities like Wi-Fi and air conditioning?

Absolutely! All of our accommodations come with essential amenities such as free high-speed Wi-Fi and air conditioning to ensure a comfortable stay.

Do you offer airport transportation to the accommodation?

Yes, we provide airport pickup and drop-off services to ensure your arrival and departure are hassle-free. Just let us know in advance, and we’ll arrange it for you.

Are the tours suitable for children or older adults?

We offer a wide range of tours that cater to all ages. Whether you're traveling with young children or older adults, we have plenty of options that are enjoyable and safe for everyone.